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Caroline Miller
Dental Receptionist
Biography
Caroline is a friendly and proactive Dental Receptionist with experience in managing patient appointments and office administrative tasks. She brings expertise in scheduling, record keeping, and effective communication to support efficient operations at dental practices. Her commitment to accuracy and patient care has contributed to improved clinic performance and patient satisfaction.
Skills
Patient Scheduling Record Management Insurance Coordination Communication Data EntryWork Experience
Receptionist Assistant01/2022 - 06/2023Smile Dental ClinicResponsibilities:- Managed patient appointments and maintained records.
- Assisted in administrative tasks and coordinated communications.
- Improved scheduling efficiency by 15%.
- Enhanced patient satisfaction through proactive support.
Front Desk Associate05/2021 - 12/2021Bright Smiles DentalResponsibilities:- Welcomed patients and maintained appointment schedules.
- Managed insurance verifications and billing support.
- Streamlined patient intake process.
- Assisted in reducing wait times.
Education
09/2019 - 05/2021Associate DegreeAustin Community CollegeOffice Administration
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Benjamin Walker
Dental Receptionist
Biography
Benjamin is an experienced Dental Receptionist with a strong background in administrative management and patient coordination. With over six years in dental offices, he effectively manages scheduling, billing, and patient communications while ensuring smooth operations. His proven ability to streamline workflows has consistently improved clinic performance and exceeded expectations remarkably.
Skills
Patient Coordination Appointment Management Billing Administration Office Software Customer ServiceWork Experience
Senior Receptionist05/2022 - PresentPremier Dental GroupResponsibilities:- Handled complex scheduling and patient queries.
- Coordinated with dental professionals for seamless operations.
- Improved operational workflow by integrating digital tools.
- Boosted patient satisfaction ratings.
Front Office Coordinator09/2020 - 04/2022Harmony Smiles DentistryResponsibilities:- Oversaw patient registration and records management.
- Supported team in daily administrative functions.
- Implemented new filing system boosting efficiency.
- Received positive feedback from patients.
Dental Receptionist03/2018 - 08/2020City Dental CareResponsibilities:- Managed daily patient scheduling and inquiries.
- Coordinated billing and insurance verifications.
- Reduced appointment errors by 20%.
- Enhanced patient check-in process.
Education
09/2014 - 05/2018Bachelor of ArtsUniversity of Texas at DallasHealthcare Administration
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Sophia Wilson
Dental Receptionist
Biography
Sophia is an experienced Dental Receptionist known for her expertise in front desk management and patient care. With over a decade in dental administration, she excels in coordinating appointments, supervising teams, and enhancing patient experiences. Her innovative approach and attention to detail have consistently driven improvements in office efficiency and customer satisfaction.
Skills
Patient Management Front Desk Operations Electronic Scheduling Data Management Team Leadership Customer Service Insurance Coordination Office AdministrationWork Experience
Lead Dental Receptionist07/2021 - PresentMetropolitan Dental SolutionsResponsibilities:- Led front desk operations in a high-volume practice.
- Managed patient inquiries and coordinated appointment schedules.
- Optimized workflow with innovative software tools.
- Increased appointment bookings by 20%.
- Consistently maintained high patient satisfaction scores.
Dental Receptionist Supervisor01/2019 - 06/2021Downtown Dental CareResponsibilities:- Supervised reception team and managed daily administrative tasks.
- Coordinated insurance claims and billing processes.
- Reduced claim processing time by 30%.
- Implemented training programs for new hires.
- Improved overall customer service ratings.
Senior Dental Receptionist04/2015 - 12/2018Elite Dental AssociatesResponsibilities:- Coordinated patient appointments and managed front desk operations.
- Handled sensitive patient data and maintained records.
- Introduced an electronic scheduling system reducing errors.
- Enhanced patient check-in efficiency by 25%.
- Awarded Employee of the Month three times.
Education
09/2010 - 05/2014Bachelor of ScienceNew York UniversityBusiness Administration